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Sometimes when browsing Amazon we make purchasing decisions that we regret. It’s OK. This is a judgment-free zone. Or perhaps you bought something on Amazon but then found it cheaper over at Best Buy or realised thatan Amazon salemight be just around the corner.
Whatever the reason may be, just know it’s easy to cancel an Amazon order. There is one catch, however: you’re able to only cancel physical items if they haven’t entered the shipping process. So, your window for being able to cancel an order varies.
We recommend cancelling your Amazon order as quickly as possible, or else you may have to wait for it to arrive and then return it (if it’s eligible to be returned, that is). So, let’s get you cancelling your Amazon order before it’s too late.
Cancelling an Amazon order takes just a few steps and can be done in no time at all. Here’s how.
How to cancel your Amazon order
The method for cancelling your Amazon order varies depending on what you’re purchasing. It also depends heavily on when you attempt to cancel as you need to be quick because Amazon is very efficient at getting orders ready to ship. Especially if the order is being fulfilled by Amazon itself.
Cancelling physical items
If you want to cancel an order for physical items you’ve recently purchased on Amazon, follow these steps:
Note:After Step 3, you may see Request Cancellation forseller orders. If you no longer see Request Cancellation, contact the seller for instructions. Go toContact Third-Party Sellers.
Cancelling digital orders on Amazon
If you want to cancel a digital item that you’ve ordered, such as a subscription, that’s a different process.
Further reading:Amazon Prime Video: How to cancel your channel and app subscriptions
Can you cancel an order from the Amazon app?
Yes, but you can’t cancel digital orders in the app. To cancel an order for physical items, follow these steps:
Can you cancel an Amazon order after it ships?
Unfortunately, it’s not possible to cancel an Amazon order after it has been dispatched. This is why it’s so important to ensure that you cancel the order as soon as you can. Amazon is known for being pretty swift at getting orders ready, so you need to be fast. That said, you may be able to return it once you receive it.See Amazon’s support page for how to initiate a return.
Why can’t I cancel my Amazon order?
If you’ve followed the steps above and have found that you’re able to’t cancel your order or there’s no option to do so then the chances are that the order has already shipped or is in the process of shipping and cannot be cancelled.
If this is the case then you’ll, unfortunately, have to wait for the order to arrive and then go through the process to return the item or items.
How to cancel Amazon Prime
Pocket-lint has a separate guide onhow to cancel Amazon Prime. Like cancelling an order, it’s very easy.
Want to know more about cancelling Amazon orders?
Amazon has the following support pages with more details:
Pocket-lint also has this handy guide on Amazon if you’d like to master the retail site:Amazon tips and tricks: Best shopping hacks to know.
